Saddleback Recovery Team

Courtney brings a wealth of professional experience ranging from project management, branding, program development, corporate executive coaching, training, strategic initiatives, team building, quality analysis of systems, business process flows, auditing, and more to support us during this transitional and exciting time.

After working on her own personal trauma, Courtney pursued psychodrama training and certification then she completed a two-year mentorship and certification program with Five Sister’s Ranch, PIVOT, and Ultimately The Glass House. She also pursued an ICF accredited coaching credential and is a CLC (Certified Life Coach), CRC (Certified Relationship Coach), and a Master Pivot Advocate (Master Relationship Coach Certificate) with PIVOT and Lori Jean Glass.

Along with co-founding in 2017—and serving as the marketing and admissions director for—The Glass House, Courtney conducted individual and couples/family sessions and private intensives for The Glass House and PIVOT for more than three years.

Courtney has successfully been a part of and managed six start-up companies/divisions over the last 14 years. Her professional management career spans two decades, and in her spare time, she created a wedding and event business to further her success as a corporate event planner. Courtney brings to our growing company a unique blend of skills along with a diverse operational and leadership background.

Her ability to identify, analyze, and solve problems as well as deliver results while simultaneously building strong relationships will be key in continuing our growth, but most of all, we are grateful for her huge heart and love for others that she brings to our team.

Shannon Eustace, a native of Huntington Beach, California, has several years of experience working in Addiction Treatment and holds the position of Program Manager at Saddleback Recovery.

Shannon is a Certified Alcohol and Drug Counselor, CADC-II; she is involved in all clinical aspects of the program, from individual counseling, facilitating groups, and participating in treatment and discharge planning to create a continued care plan that will allow each client to be successful in their recovery. She brings a wealth of crisis intervention, counseling, direct client care, operations, and supervisor experience to her role. Shannon oversees our case managers and care coordinators providing training and support to the team to ensure quality care is provided to each client and family. She believes that workplace culture truly sets the example for the standard of care; she strives to create a safe and effective work environment for staff and clients, exampling kindness, compassion, listening, and education.

Shannon’s desire to help others find healing through recovery comes from her own personal recovery experience. Shannon is passionate about allowing each person their own experience in early recovery and nurturing them through the process. Shannon believes that addiction is a “family disease” and has extensive knowledge and experience working with families to guide them through their own recovery process.

When Shannon is not working, she loves to spend time with her family and attend events with her grandchildren. She believes these are the “gifts of her recovery.”

A native Californian, Dr. Hirst grew up in the Bay Area before attending Stanford University forher dual undergraduate degree. She experienced two East Coast winters while teaching highschool science outside of Boston, then returned West to attend medical school at UC SanDiego, where she earned honors for leadership, academic accomplishment, and patient care.After graduation, Dr. Hirst completed a dual residency in Family Medicine and Psychiatry at UCSan Diego — and founded the UCSD Maternal Mental Health Clinic during her third year oftraining.

Dr. Hirst soon became a regional expert in the field of Reproductive Psychiatry, caring forwomen with anxiety, mood disorders, and psychosis during pregnancy and the postpartumperiod. While serving on faculty in three departments at UCSD School of Medicine, Dr. Hirstdelivered local and international lectures, wrote a teaching curriculum, published articles,supervised trainees, and developed the first Maternal Mental Health Intensive OutpatientProgram in the Southwest United States.Dr.

Hirst developed an opioid addiction following the births of her children via C-section in 2008and 2011 and left academic medicine to seek treatment in late 2013. Before returning to work in2016, Dr. Hirst developed a personal mindfulness meditation practice, even completing teachertraining. Today she is proud to incorporate her strong knowledge of psychological theory withmindfulness meditation practice in her work at BOLD Health.Since returning to practice at BOLD Health in 2016, Dr. Hirst has pursued specialized training inpsychotherapy and addiction medicine. She now serves as Medical Director at three localresidential treatment facilities, supervising a team of providers to help patients detox safely andcomfortably and receive treatment for substance use disorders. Dr. Hirst’s work with individualpatients at BOLD Health includes psychotherapy, medication consultation, and management(when indicated).

In addition to her expertise in Addiction Medicine, she continues to specializein Reproductive Psychiatry, including pre-conception planning, infertility treatments, pregnancy,and postpartum.Dr. Hirst balances her rewarding work with personal time devoted to recovery, family, andfriends. She and her family are avid explorers of National Parks, and she is an enthusiasticindoor cyclist and (slow but steady) runner.

A native of Southern California. Jared Cavish graduated from Concorde Career College as aLicensed Vocational Nurse, LVN in 2016, having earned valedictorian for his class. Jared foundhis passion in the field of addiction from his own personal experience with close friends andfamily members that have suffered from addiction. Jared currently brings 6 years of experienceserving as a nurse in a detox setting.

Jared’s role as a nurse at Saddleback Recovery allows him to assist each client through one ofthe most difficult times in their recovery. He meets with each client individually, completesassessments, monitors symptoms and medication management, and works closely with ourmedical and clinical team to help each client maintain comfort and safety during their stay indetox.Jared finds that clients are most successful in treatment when they address the underlyingcauses of addiction, learn to work a strong program of recovery, and have a solid supportsystem. Jared believes everyone should be afforded the opportunity to thrive in their personalrecovery.

As outreach admissions coordinator, Tayler serves as the bridge between our community, outreach, and admissions team. She has worked in a myriad of roles in addiction and mental health treatment since 2017, including project management, utilization review, admissions, and case management. Beyond that, she has experience working in hospitals and for various insurance providers. Working in the mental health and substance abuse field has enabled Tayler to cultivate a skill set that makes her as adaptable as possible; she has learned that working in this field requires one to be able to work quickly and efficiently to ensure clients and families are receiving the care they need.

Tayler currently holds a bachelor’s degree in Healthcare Administration from Concordia University Irvine and a master’s degree in Healthcare Administration as of 2022. Tayler understands that addiction is a family disease, her ability to support those struggling with addiction or mental health in early recovery, but also to support the family to better understand their loved one and find their own recovery path, is such a unique gift and makes Tayler such an integral part of the Saddleback team.

Mike has been involved in addiction treatment for over 15 years, helping families andprofessionals find the resources they need to effectively help those struggling to access careand support.Mike’s current role in Business Development is to support and foster existing relationships anddevelop new relationships to broaden his knowledge of resources.

Mike also assists ineducating the team that works directly with our families and clients on available resources toprovide them the best chance at continuing care.Other roles Mike has held in this field of addiction include family case management andmarketing consultation. Both of which have helped prepare Mike for his current role. Mike says,“In the initial years that I worked in this field, I spent as much time on the road as I did at home,and I had the opportunity to visit a multitude of different types of treatment facilities across thecountry. This has given me a broad and first-hand knowledge of different options available forfamilies and clients specific needs.”

His relentless commitment to helping families in need makes Mike uniquely stand out. Mikeprides himself on focusing on the best interest of the client and family, this is always at theforefront of what he does. Mike is also very involved in the local community with otherbusinesses and organizations; he believes in educating and providing resources to theCommunity as a whole, he has learned that addiction affects not only families, but businessesand schools as well.

Mike has earned an Associate’s Degree in Liberal Arts from Saddleback College. Mike has alsoattended several trainings, such as psychodrama class, intervention training, and motivationalinterviewing training.What matters most to Mike is to be an example to our community of integrity and ethicalstandard of care and to share his passion for helping families in need. He believes every familydeserves to find healing.

When Mike is not helping those families, he cherishes his own family,his wife, and 2 children, he is an advocate for his children’s education and extracurricularactivities such as sports and fitness, Mike also loves “fly fishing” and “running.” It is important forhim to balance and carry this message in his personal life, as well as work life.

Michael has been involved in the field of addiction for over 3 years, his passion comes from his own personal experience in recovery. Michael has the unique insight of understanding where addiction can lead someone and how hard it is to reach out for help, and wants those struggling to know they are not alone. Michael currently holds the position of Admission Coordinator at Saddleback Recovery, his role is to provide support and guidance to each client and family during the admission and intake process.

Michael engages with the client from the initial phone call, providing a description of the program, preassessment of client needs, insurance verification, and setting up intake appointments. Michael has held several different roles in addiction treatment, which has helped prepare him for his current role. Michael has held roles as a group facilitator, utilization review, case management, quality assurance, and intake coordinator. Michael has found his passion to be in admissions; helping those to access care and guiding them through the process is where his strength lies. Michael believes that everyone deserves the opportunity to find healing and recovery, and he feels honored to be part of the journey for so many.

Coming Soon!